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Fitness INDUSTRY CASE STUDY

THE FAN ENGAGEMENT REVOLUTION

The Retention Game. January is easy. February is hard. Gamified streaks keep members active when motivation fades.

3x
Retention
High
LTV
90%
Engagement
Daily
Habits

The Drop Off

20%
Standard Gym
85%
Gamified App
The Problem

“They quit when it hurts.”

Fitness is painful. The only way to keep people doing painful things is to make the reward immediate. Delayed results (abs in 6 months) lose to instant gratification (Netflix now).

Why It Happens

Willpower Is Limited.

No Progress

Beginners don't see physical changes for weeks. Digital progress bars fill up instantly. That keeps them going.

Isolation

Working out alone is boring. Competing on a leaderboard makes it a tribe.

Complexity

New members are intimidated by machines. Simple 'Challenge' checklists guide them safely.

Churn

Once they break the habit for 3 days, they cancel. Streak savers prevent the slide.

The Payoff

Why This Wins

Daily

Active Users

Streaks turn “should I go?” into “I must go to save my streak.”

Viral

Growth

“I just ran 5k!” badges get shared. Nobody shares a photo of a treadmill receipt.

Lower

Churn

Members with high “XP” levels feel like they have too much to lose to quit.

Market Check

The Field Is
Crowded.

Tech is beating brick & mortar.

01

Strava

Social Competition

02

Peloton

Live Leaderboards

03

CrossFit

Score Tracking

The Audit

Normal Gym

Chopstick Strategy

Internal (Willpower)
External (Badges/Streaks)
Strangers
Competitors/Teammates
Paper Journal
Automated XP
Churn
Addiction
The Proposal

Train The Brain.

01

Member Seasons

“Season 1: Summer Shred.” Reset levels every 3 months. Give everyone a reason to start fresh.

02

Streak Savers

“Missed a workout? Do a 5-min challenge at home to keep your streak.” Prevent the ‘I quit’ spiraling.

03

Referral Quests

“Bring a friend = Unlock VIP Locker.” Gamify word-of-mouth with tangible status rewards.

Level Up Your Gym →

We can help you
turn customers into super-fans.

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